Privacy Policy

LogCentral ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our log management services.

We collect information that you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:

• Contact information (e.g., name, email address, phone number)
• Account credentials
• Payment information
• Log data and usage information
• Communication preferences
• Any other information you choose to provide

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and requests
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data both in transit and at rest, regular security audits, and strict access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@logcentral.io
Address: 3 rue des Lilas, 75019 Paris, FRANCE