Privacy Policy
Learn how we use and protect your data while respecting your privacy. Starting by the fact that our public website uses no cookies 🍪.
Welcome to LogCentral ("the Service"), provided by GDH SAS ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal data on our public website (https://logcentral.io) and when you use the LogCentral platform. By accessing or using our website and services, you agree to this Policy. If you disagree with any part, please discontinue use of our services.
- Company Name: GDH SAS
- Address: 3 rue des Lilas, 75019 Paris
- Email: [email protected]
We collect personal data about our website visitors, registered users/customers, and end-users to the extent applicable. The categories of personal data we may collect include:
Registration and Contact Information
- First and last name
- Email address
- Phone number
- Mailing address
- Company name
- Role in the company
Device Data
- Operating system type and version
- Browser type and language
- Screen resolution
- IP address
- Unique device identifiers
Service Data
- Navigation paths between pages
- Session information
- Pages viewed and links clicked
- Language preferences
To Provide Services
- Create and manage user accounts
- Manage billing and subscriptions
- Store and process the log data you submit
To Improve & Secure Our Services
- Use analytics to optimize performance
- Enhance security
For more details about our GDPR compliance, please visit our GDPR Compliance page.
- Contractual Necessity (Art. 6(1)(b) GDPR): Processing required to provide you with our services
- Legitimate Interests (Art. 6(1)(f) GDPR): For analytics, service improvement, fraud detection, security
- Consent (Art. 6(1)(a) GDPR): For certain marketing activities or specific cookies 🍪 but we don't use them on the public site of LogCentral
- Legal Obligations (Art. 6(1)(c) GDPR): When required by law
For details about our shared security responsibilities, please see our Shared Responsibility Model.
Sub-Processors
We use trusted third parties to help operate our services. Our current sub-processors include:
- Cloudflare (CDN & security)
- Stripe (payment processing)
- Hetzner (hosting provider)
- Scaleway (hosting provider)
- Vercel (hosting & deployment)
- Supabase (database & auth)
- Intercom (customer support)
- Mapbox (map services)
- Brevo (email notifications)
- Algolia (public website search)
- Vercel (hosting & deployment)
- Sentry (error tracking)
- Google (authentication)
- Microsoft (authentication)
- Right to Access: Request a copy of your personal data
- Right to Rectify: Correct inaccuracies
- Right to Erase: Request deletion of personal data
- Right to Restrict Processing: Ask us to limit processing
- Right to Data Portability: Obtain your data in a structured format
- Right to Object: Object to processing
We maintain technical and organizational measures to protect personal data, including encryption (where applicable), secure hosting facilities, and strict access controls.
If you have any questions about this Privacy Policy or our data practices, please contact:
Last updated: January 30, 2025