Privacy Policy

Learn how we use and protect your data while respecting your privacy. Starting by the fact that our public website uses no cookies 🍪.

Introduction

Welcome to LogCentral ("the Service"), provided by GDH SAS ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal data on our public website (https://logcentral.io) and when you use the LogCentral platform. By accessing or using our website and services, you agree to this Policy. If you disagree with any part, please discontinue use of our services.

Who We Are
What Data We Collect

We collect personal data about our website visitors, registered users/customers, and end-users to the extent applicable. The categories of personal data we may collect include:

Registration and Contact Information

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Company name
  • Role in the company

Device Data

  • Operating system type and version
  • Browser type and language
  • Screen resolution
  • IP address
  • Unique device identifiers

Service Data

  • Navigation paths between pages
  • Session information
  • Pages viewed and links clicked
  • Language preferences
How We Use Your Data

To Provide Services

  • Create and manage user accounts
  • Manage billing and subscriptions
  • Store and process the log data you submit

To Improve & Secure Our Services

  • Use analytics to optimize performance
  • Enhance security
Legal Basis for Processing (GDPR)

For more details about our GDPR compliance, please visit our GDPR Compliance page.

  • Contractual Necessity (Art. 6(1)(b) GDPR): Processing required to provide you with our services
  • Legitimate Interests (Art. 6(1)(f) GDPR): For analytics, service improvement, fraud detection, security
  • Consent (Art. 6(1)(a) GDPR): For certain marketing activities or specific cookies 🍪 but we don't use them on the public site of LogCentral
  • Legal Obligations (Art. 6(1)(c) GDPR): When required by law
Data Sharing & International Transfers

For details about our shared security responsibilities, please see our Shared Responsibility Model.

Sub-Processors

We use trusted third parties to help operate our services. Our current sub-processors include:

  • Cloudflare (CDN & security)
  • Stripe (payment processing)
  • Hetzner (hosting provider)
  • Scaleway (hosting provider)
  • Vercel (hosting & deployment)
  • Supabase (database & auth)
  • Intercom (customer support)
  • Mapbox (map services)
  • Brevo (email notifications)
  • Algolia (public website search)
  • Vercel (hosting & deployment)
  • Sentry (error tracking)
  • Google (authentication)
  • Microsoft (authentication)
Your Rights (GDPR)
  • Right to Access: Request a copy of your personal data
  • Right to Rectify: Correct inaccuracies
  • Right to Erase: Request deletion of personal data
  • Right to Restrict Processing: Ask us to limit processing
  • Right to Data Portability: Obtain your data in a structured format
  • Right to Object: Object to processing
Security Measures

We maintain technical and organizational measures to protect personal data, including encryption (where applicable), secure hosting facilities, and strict access controls.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

GDH SAS

3 rue des Lilas, 75019 Paris

Email: [email protected]

Last updated: January 30, 2025