Privacy Policy

Learn how we use and protect your data while respecting your privacy. Starting by the fact that our public website uses as few cookies 🍪 as possible.

Introduction

Welcome to LogCentral ("the Service"), provided by GDH SAS ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal data on our public website (https://logcentral.io) and when you use the LogCentral platform. By accessing or using our website and services, you agree to this Policy. If you disagree with any part, please discontinue use of our services.

Who We Are

Company Name: GDH SAS
Address: 3 rue des Lilas, 75019 Paris
Email: [email protected]

What Data We Collect

We collect personal data about our website visitors, registered users/customers, and end-users to the extent applicable. The categories of personal data we may collect include:

Registration and Contact Information

First and last name
Email address
Phone number
Mailing address
Company name
Role in the company

Device Data

Operating system type and version
Browser type and language
Screen resolution
IP address
Unique device identifiers

Service Data

Navigation paths between pages
Session information
Pages viewed and links clicked
Language preferences

How We Use Your Data

To Provide Services

Create and manage user accounts
Manage billing and subscriptions
Store and process the log data you submit

To Improve & Secure Our Services

Use analytics to optimize performance
Enhance security

Legal Basis for Processing (GDPR)

For more details about our GDPR compliance, please visit our GDPR Compliance.

Contractual Necessity (Art. 6(1)(b) GDPR): Processing required to provide you with our services
Legitimate Interests (Art. 6(1)(f) GDPR): For analytics, service improvement, fraud detection, security
Consent (Art. 6(1)(a) GDPR): For certain marketing and support activities or specific cookies 🍪
Legal Obligations (Art. 6(1)(c) GDPR): When required by law

Data Sharing & International Transfers

For details about our shared security responsibilities, please see our Shared Responsibility Model.

Sub-Processors

We use trusted third parties to help operate our services. Our current sub-processors include:

Cloudflare (CDN & security)
Stripe (payment processing)
Hetzner (hosting provider)
Scaleway (hosting provider)
Vercel (hosting & deployment)
Supabase (database & auth)
Intercom (customer support)
Mapbox (map services)
Brevo (email notifications)
Algolia (public website search)
Sentry (error tracking)
Google (authentication)
Microsoft (authentication)

Your Rights (GDPR)

Right to Access: Request a copy of your personal data
Right to Rectify: Correct inaccuracies
Right to Erase: Request deletion of personal data
Right to Restrict Processing: Ask us to limit processing
Right to Data Portability: Obtain your data in a structured format
Right to Object: Object to processing

Security Measures

We maintain technical and organizational measures to protect personal data, including encryption (where applicable), secure hosting facilities, and strict access controls.

If you have any questions about this Privacy Policy or our data practices, please contact:

GDH SAS

3 rue des Lilas, 75019 Paris

Email: [email protected]

Last updated: January 30, 2025

Privacy Policy

Registration and Contact Information

Device Data

Service Data

To Provide Services

To Improve & Secure Our Services

Sub-Processors

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Privacy Policy

Registration and Contact Information

Device Data

Service Data

To Provide Services

To Improve & Secure Our Services

Sub-Processors