Frequently Asked Questions

Find answers to common questions about LogCentral, syslog management, and our services. If you can't find what you're looking for, our support team is always happy to help through our contact page.

Frequently Asked Questions

What is LogCentral?

What is a syslog?

What devices and network brands are compatible with syslog?

Why store syslogs?

What are the key features of LogCentral?

How does LogCentral pricing work?

Is my data secure with LogCentral?

Where is my log data stored?

How do I get support?

Does LogCentral help with compliance (e.g., GDPR, HIPAA)?

Can I integrate LogCentral with other tools?

How does LogCentral compare to other log management solutions?

Where can I check your systems status?

Do you offer solutions for Managed Service Providers (MSPs)?

Does LogCentral support IPv6?

How do I send syslogs to LogCentral?

How does LogCentral secure my logs?

What happens if I remove all authorized IPs from a location?

How can I retrieve archived logs?

What happens when my organization's plan expires?

What security measures does LogCentral implement?

What is LogCentral's environmental commitment?

Do you offer US data residency options?

Can I configure my own syslog server instead of using LogCentral?

Where can I learn more about your providers' environmental commitments?