GDPR Compliance

LogCentral is committed to complying with the General Data Protection Regulation (GDPR). This page outlines our approach to GDPR compliance and your rights under this regulation. We take the privacy and security of your data seriously and have implemented various measures to ensure compliance.

LogCentral acts as both a Data Controller and a Data Processor. We are a Controller for the personal data we collect about you to manage your account and provide our services. We are a Processor for the log data you submit to our platform. This distinction is important as it determines our responsibilities and your rights under GDPR.

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract fulfillment: Where processing is necessary for the performance of a contract to which you are a party.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Under GDPR, you have the following rights:

• Right to access: You can request a copy of your personal data.
• Right to rectification: You can request that we correct any inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we limit the processing of your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Rights related to automated decision-making: You have rights related to automated decision-making and profiling.

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular testing of security measures
• Access controls and authentication
• Staff training on data protection
• Data minimization and pseudonymization where possible
• Regular backups and disaster recovery procedures

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. This may include using standard contractual clauses approved by the European Commission, or other legally approved mechanisms to ensure an adequate level of data protection.

In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to the rights and freedoms of individuals. We will also notify affected individuals without undue delay when the breach is likely to result in a high risk to their rights and freedoms.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our GDPR compliance. You can contact our DPO at dpo@logcentral.io for any queries related to our data protection practices or to exercise your rights under GDPR.

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting the new statement on this page and updating the "Last updated" date.

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at:

Email: privacy@logcentral.io
Address: 3 rue des Lilas, 75019 Paris, FRANCE